Our Terms & Conditions

This web site is owned and operated by Quickranger Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

Quickranger Limited
Cradley Enterprise Centre Maypole Fields Halesowen West Midlands B63 2QB United Kingdom
Phone: 01384 833933
Email: shop [at] guardsred [dot] com

GB VAT Number GB945149604

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency. 
We accept American Express, Visa and MasterCard. If you do not wish to pay online, you may provide your card information via telephone.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

Postage and handling charges are calculated automatically for all orders. Custom orders are chargeable by an agreed rate specific to the weight and dimensions of the package. Heavier parcels outside the UK mainland area may be subject to surcharges by the carrier. If the carrier rates for a parcel change from the stated prices we will contact you first to ensure that the price is acceptable.

Delivery Schedule

We aim to deliver your order promptly. We will normally send your order to you in 2 business days. International orders are subject to the carriers estimated delivery times.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Guarantee

All goods sold are subject to a manufacturers guarantee. Our liability in respect of goods returned under a guarantee claim shall be limited to the implementation of the guarantee by the manufacturer of the goods.

Tax Charges

For orders made from within the UK, 20% VAT is added. All other orders are VAT free.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01384 833933 (International +44 01384 833933) or write to us at Cradley Enterprise Centre, Maypole Fields, Halesowen, West Midlands, B63 2QB, United Kingdom

Amendment to Terms

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

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